8 Important CRM Stats for Small Business

Having a CRM for your business is all about data--turning the key pieces of creating and managing customer relationships into  data that can be tracked, analyzed and acted upon. So it only makes sense that the consideration of using a CRM should be informed by data too. Have no fear, we've got the data.  Below are 8 key stats about CRMs.   1.  CRMs Offer Great ROI At the end of the day, business is about earning more than you spend and making smart investments.  CRM software is definitely a smart investment.  Nucleus Research reports that CRMs average a return of $8.71 [...]