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Notifications

 

Notifications let you stay aware of activity you’re interested in in LoTops, including chat messages and direct messages.  You can access your personal notification settings by selecting your profile icon in the top right corner of your screen.

 

LoTops Notifications Settings

 

Selecting Which Workspaces You Follow

 

In LoTops, you’ll be notified about activities by other Users in workspaces that you’re following.  By default, you’re automatically set to follow the Company and all Teams and Projects you’re a member of.  You can choose to unfollow a Company, Team or Project by selecting the settings dropdown in the top right corner of that workspace.  (You can still remain a member with access to an Company, Team or Project that you choose not to follow.)

 

3 Levels of Personal Notifications

 

You then have three options as to how and how much you’ll be notified about activities in the workspaces you’re following.  You can choose to be notified about all events, only a more limited set of activities that more directly involve you, or you can choose to receive no notifications from LoTops at all.

 

Client Notifications

 
If you invite a client to a project, they will automatically have their LoTops account set to the ‘Limited’ notifications setting.  This means they will only receive notifications about activities that more directly involve them.

A client can change their personal notifications level.

 

Types and Time of Notifications

You can also choose the types of notifications you’ll receive — whether emails, pop-ups on your desktop or push notifications on your mobile phone when using the mobile apps.

If there are hours of your week when you’d prefer not to receive notifications from LoTops, you can set those as well.

Note that when you receive a notification from LoTops you’ll also get a notice of that same activity in Notices in the left column of your dashboard.  When you have unread notices, LoTops will show a red dot in the browser tab on your desktop and a red dot on your home screen icon for the mobile app.

 

Email Reports

You can choose to receive personal, consolidated email reports.  The weekly assignments email is sent out Monday morning at 8 AM and lists all tasks you have due in the upcoming work week.  If you have any overdue tasks assigned to you, those will appear at the bottom of the email.

The daily email report is sent at the end of each work day at 6 PM and lists all the activity across LoTops from 12 AM that morning through 6 PM.

 

Emails for Events, Due Tasks and Overdue Tasks

You will receive a reminder email about a day before any upcoming tasks that are assigned to you are due.  Similarly, you’ll receive a reminder email the day before any events you’re invited to are scheduled to take place.

You’ll receive one email reminder the day after a task assigned to you becomes overdue.  After that, you’ll see at the bottom of your personal weekly assignments email any overdue tasks assigned to you.

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