When you link your Microsoft (Office 365/Outlook) or Google (G Suite/Gmail) email account to LoTops, you’ve always been able to see an automatically filtered and updated email history between you and a Contact (or Ally or Lead) in your Emails Tab in that Contact’s Profile.
But what about the emails that other team members at your organization may be sending to — or receiving from — that Contact?
Setting your Email Visibility to Public in the Admin Interface now allows your users to see ALL emails between that Contact and your Organization in your email histories. (And if you’re using Roles with LoTops, you can also choose to set your email visibility to be Roles Based.)
The new Public Email Visibility setting gives you an opportunity for greater transparency and efficiency in your communications.