8 Important CRM Stats for Small Business

Having a CRM for your business is all about data--turning the key pieces of creating and managing customer relationships into  data that can be tracked, analyzed and acted upon. So it only makes sense that the consideration of using a CRM should be informed by data too. Have no fear, we've got the data.  Below are 8 key stats about CRMs.   1.  CRMs Offer Great ROI At the end of the day, business is about earning more than you spend and making smart investments.  CRM software is definitely a smart investment.  Nucleus Research reports that CRMs average a return of $8.71 [...]

By | November 24th, 2017|CRM, LoTops|0 Comments

Why Every Small Business Needs a Great CRM

I had the original idea for LoTops small business CRM while owning a small business (a technology consulting and services firm) that serves other small and medium businesses in Central Texas.   My inspiration to design a great CRM that also had some key business management capabilities came from my own needs in running our business and also from hearing a lot over the years from other small business owners (some of whom were our clients) about their own technology needs for running their businesses and what they were looking for.  A well-suited CRM (customer relationship management) software solution for your small [...]

By | November 1st, 2017|CRM|0 Comments