Why Do Small Businesses Use CRMs?

CRM –or customer relationship management—software is among the fastest growing categories of business software—especially among small businesses. So, what do small businesses use their CRMs for? For lots of important things. For improving sales processes; for automating marketing; for taking better care of existing customers and selling more to those [...]

That’s Not Right! Common CRM Misconceptions

CRM software is one of the most valuable tools out there for accelerating the growth of your business.  Unfortunately, too many businesses don't take advantage of CRMs because of some commonly held--but erroneous--assumptions about CRM. So, let's take a look at 5 of the most common misbeliefs that get in [...]

The Incredible Value of Business Mentors

Behind almost every successful entrepreneur is a business mentor who provided wisdom and insight. January is National Mentoring Month, so now is a wonderful time to think about finding a business mentor to help guide you through your daily decisions. Source: It’s easier to find business mentors [...]

75 Remarkable Sales Enablement Statistics

Sales enablement is more than another buzzword to use at work. It is a critical component of revenue generation for the modern business of any size. Scott Albro over at TOPO describes it like this: “Sales enablement is the process of providing the sales organization with the information, content, and [...]

17 Small Business Awards Your Business Can Pursue

Small business awards are a great way to drive interest in your business and generate excitement and motivation at the same time. The free publicity that comes from winning, along with an accompanying boost in credibility, creates a marketing advantage that any small business can benefit from. You’re never too [...]

Using Your CRM for SEO

You use your CRM for client development and service.  But did you know you can leverage your CRM to improve your search engine optimization (SEO) strategy? It's true. Your CRM software provides a lot of very useful information about your prospects and customers and their needs that can help you shape [...]

How to Write a Formidable Follow-Up Email

Sales is (almost always) a process.  You can stop a deal before it starts if you fail to leave a positive first impression with a prospect.  If you fail to follow-up properly, you might still lose your customer. The follow-up sales email is a unique challenge. Mastering your follow-up sales [...]

The 21 Best Business Coaching Books

Even business coaches need some guidance from time to time.  In fact, the best business coaches readily acknowledge that they are life-long learners. Below, you'll find 21 amazing books offering insights on managerial leadership, executive coaching, general leadership and even insights on the nuts and bolts of marketing your coaching [...]

53 Important CRM Statistics

CRM statistics were first collected in the middle of the 1980s as the CRM market developed. Early CRM systems worked more like simple contact management software when compared to what we think of today as customer relationship management. It wouldn’t be until 1995 that a push towards sales force automation [...]

21 Top Podcasts for Entrepreneurs

Outside of just podcasts focused on entrepreneurship, podcasting in general has been skyrocketing in popularity. Podcasting has become one of the most widely used information-sharing mediums online. Source:   Source:   Source:   Marc Maron, who is a stand-up comedian and [...]